Frequently Asked Questions

HUB21 is building a new way to help students master technology skills through adaptive courses that respond to the new way students learn and one-on-one or small-group live online video lessons. 

HUB21 is an investment for your children's future.

HUB21 offers;
  • Hybrid learning - a balance of online and offline learning with the option of in-person sessions and summer camps.
  • Best tutors from top universities - inspiring young tutors from leading universities who are experts in their field and love sharing their knowledge with the next generation.
  • Personalized project-based curriculum - an adaptable curriculum that enables each student to progress at their own pace and follow a learning path.
We have been creating the best tech learning experiences for students, aged 7-17. As we internalized personalized education, we designed our learning experiences based on our student's needs, skills, and interests.

HUB21’s tutors are tech-savvy Computer Science or Engineering students from top-notch universities like UCLA, Pantheon Sorbonne, New York University, Koç University, Hult Business School, Bogazici University, and ODTÜ, etc. They are passionate about Coding, Game Development, and Creative Technologies. HUB21 tutors are chosen for their academic excellence and passion to teach and all are trained in the same tutoring methods.






There are three options that parents can choose;

  1. One-on-one online tutoring: our method centers on private online lessons with passionate tutors. We offer a fully integrated curriculum curated by HUB21 Team and tested by HUB21 students.
  2. Peer learning in physical small groups: we believe in the flexible balance of online and in-person learning. For that reason, we offer in-person sessions according to content.  
  3. Tech summer camps: we design learning experiences that immerse children and teens in hands-on projects. We create a fun tech environment that ignites their curiosity and imagination so they continue exploring beyond the summer.

*Self-Learning Content is also getting ready!

English, French, and Turkish speaking classes are offered.

If children are able to use a computer, keyboard, and mouse independently, it is the right time! Our curriculum is designed for children starting from ages between 7-17. Parents can view the age recommendations for each course on the programs page.

HUB21’s Parent Relations Team is available on Whatsapp to help parents for finding the perfect program for their child!

Live online tutoring sessions are held as a small group or 1-to-1 class guided by HUB21 tutors. We provide a continuous learning process with weekly online classes and self-practice challenges between sessions. It gets easy to overcome tech-learning frustration with the help of our tutors and an engaging curriculum design.

Of course not! This is why we have free try-out sessions. During this session, our tutors connect with our students to understand their passion, interest, and level. According to this first impression, the tutor will help you to decide which program and level will be most suitable for the child.

HUB21 offers online programs under the Coding, Game Development, and Creative Technologies categories. Children can learn the basics of coding and improve their skills in game development as well as they can master their coding skills with other programs like Python Master Algorithm.

Workshops are designed to improve children’s STEM skills by creating a hands-on learning environment. Students work as a group with their peers in order to utilize peer-learning outcomes. For each semester, there are two batches following each other. Each batch is composed of 8 Saturday sessions. Every session is 90 minutes long. At the end of the batches, students complete one level and receive their certificates.

By following this link.

There are only a few steps to follow:

  1. Create a parent account.
  2. Select course and membership plan.
  3. Schedule your free try-out

That’s it!

There are three different membership opportunities for parents. Parents can select the best option that fits their children’s school program and extracurricular activities. Visit our pricing page.

Yes! We will give you one free try-out session and after the trial session, if you want to continue your journey at HUB21, your membership will be approved and payment will be completed after one week.

Of course not! When parents complete their registration, they'll be enrolled in one free trial session. After the free try-out session, parents can pause or cancel the subscription. Our team is also happy to answer any questions by email, text, or phone 7 days a week.

Reach our Support Team at info@thehub21.com or +90 543 344 82 21.

We welcome international students! If children are able to use basic English skills (reading, speaking, and listening), it is enough to subscribe to one of our programs.

Click here to get a free tryout.

On the payment page at our platform, you will see the ‘Do you have a promo-code?’ button, after clicking it, you can enter the necessary information.

HUB21 does not follow the one-fits-all approach, that's why Hub21`s curriculums are adaptable according to students’ levels and interests. Our aim is to be sure that your child gets the best out of our programs. HUB21 tutors are trained to discover our students` passion and improve their skills at their pace. 

Whether your child is a beginner or extremely advanced, our instructors find fun and challenging ways to develop their tech skills.

By following this link, you should complete a few steps: 

  1. You should create a parent account by sharing your phone number and email address.
  2. Then you can create your children’s account by sharing your contact information.
  3. Now, it is time to select your child’s program. After reviewing our programs or getting support from our Parent Help Desk, you can select the best HUB21 program for your children. 
  4. You will see three membership plans: 

Explorer: Discover 1:1 tech learning with 2 online lessons in a month.

Pro: Grasp concepts faster with 4 online lessons in a month

Innovator: Dive into intense tech learning with 8 lessons in a month. 

For detailed information visit the Pricing page

     5. After selecting one of our membership plans, now you can schedule your first session by selecting a date and time!
Do not worry, our try-out is completely free and your credit card information is securely protected by Iyzico for upcoming transactions.

Welcome Aboard!

For all questions:

info@thehub21.com

+90 543 344 82 21

We are here to help :)

It is easy! You can click the ‘Add Student’ button to enroll more children. 

Great news! We offer a %10 sibling discount for the second child.

After the registration, children can always use the link to login into their accounts. If they can't remember their primary email or password, click "Forgot Password" and a reset code will be emailed to students` accounts.

If you're getting an error message, your email address may be wrong or include misspelled words. 


If you're still facing with difficulties to log in, please contact us via WhatsApp or email us at info@thehub21.com

After clicking the 'Forgot my password' button, your children will receive an e-mail to reset their password.

You can always reach your account from here. After logging in with your e-mail and password you can access all information related to your sessions, programs, plan and track your children's process.

For all questions:

Mail: info@thehub21.com

Phone: +90 543 344 82 21 - Whatsapp 

We are here to help :)

We require that students are able to:

  • Sit still and focus for 60-minute sessions with their tutor
  • Use a mouse independently, including how to drag and drop
  • Read the words fluently
Typically, the recommended starting age is 7 or 8 years old. If your student meets these requirements, Schedule a try-out session now!

Open children welcome page and log in with our students' email address and his/her password that you created. If you forgot the password you can create a new one by clicking on the "Forgot my password" button. 

Make sure that your student has a Mac or PC computer set up for class, with a strong internet connection. iPads are supported for only Scratch classes but we always recommend our students to use a computer for better interaction during the class.

Make sure also pc has a working microphone and video camera set up.

To ensure our student's success, we require that students commit to at least one class with HUB21 per week. Our classes are 60 minutes long and will also include approximately one hour of homework each week. Our tutors can always modify the homework load depending on your feedback and your student's weekly school schedule.

HUB12 offers a free try-out session for all new customers. Your first payment will be due a week after your first class. For instance, if you sign up on May 7th, and your first class is on May 11th, your first payment will be on May 18th.

Further payments are due on a monthly recurring basis following the date of the first payment.

Yes! When you sign up with us, your first session is free. You can cancel at any time.

Our team is also happy to answer any questions by email, text, or phone 7 days a week.


You can reach our Support Team at info@thehub21.com or via whatsapp.

You can access the HUB21 platform here. After you create your account, your family can log into your account at any time!

At the platform, you can create your free trial lesson, access your tutor's comments after the lesson, and information about your next lesson.

We should focus on the finding most suitable program and level to begin to avoid discouragement and counterproductivity. We have both student profiles who have started from beginner level and who also completed courses with schools and come to HUB21 for additional practices. 

Our try-outs are designed to offer our students and parents the best level of the program to provide the most productive learning path. After the try-out session, our tutor will recommend the best level for the student.  

Once your subscription is completed, our platform pairs every student with their recurring tutor, using a number of factors such as age, gender, learning style, previous experience, and scheduling availability. Our instructor matching is carefully done by our platform which develops itself from the information coming from thousands of students.

If you have comments to share about your tutor, please contact us. If you don’t love learning with your tutor after a few classes, we’ll work as a team to help improve your experience, whether that means adjusting the class pacing, teaching style, or instructor.

To ensure tutor privacy, we ask that you communicate with your student’s tutor in one of two ways:

  1. If you would prefer to speak to a member of HUB21 Support directly, please email info@thehub21.com with any questions or feedback, and our team will be happy to help.
  2. If you would prefer to speak to the instructor directly, you can always try to catch them at the beginning or end of the next scheduled class.